Director of Operations

Buzz Franchise Brands (BFB) is a fast-growing multi-brand franchisor in the home services industry, and we’re looking for an energetic and hard-working franchise operations professional to join our Home Clean Heroes team.  The Director of Operations will work directly for the President of Home Clean Heroes (HCH) and across the BFB team to drive the launch and growth of the Home Clean Heroes concept.  This is based at our company headquarters in Virginia Beach, Virginia.

Start date for this position is September 2017.  If you are a proven franchise operations professional with a passion for entrepreneurship and new challenges, this could be the ideal position for you.

Key Responsibilities

  • Design and implement operational model for HCH franchise concept
  • Collaborate with BFB leadership team to launch franchising effort
  • Develop supporting collateral (manuals and collateral) for franchise system
  • Build out franchisor infrastructure to rapidly grow franchise system
  • Provide direct support to franchisees on all matter related to field operations, systems and financial management

Required Qualifications

  • 10+ years in franchise operations; at least 5 years on franchisor side
  • Proven leadership and management experience
  • Bachelor’s degree; business, finance or accounting preferred
  • Excellent communication skills, both oral and written
  • Strong data analytic skills with basic understanding of statistics
  • Standard computer skills including proficiency in Microsoft Excel, PowerPoint, Word
  • Outstanding work ethic, keen attention to detail and willingness to work collaboratively in a team environment
  • Highly organized with strong time management skills and ability to multi-task

To Apply

Qualified applicants should send a resume, cover letter, and writing samples to, with “Director of Operations – Home Clean Heroes” in the email subject line.